Abstract

Speech technology is rapidly developing and has improved a lot over the last few years. Nevertheless, speech-enabled applications have not yet become mainstream software. Furthermore, there is a lack of proven design methods and methodologies specifically concerning speech applications. So far the application of speech technology has only been a limited success. This Paper describes a project done at CMG Trade Transport & Industry BV. It is called SWAMP and is an example of the application of speech technology in human-computer interaction. The reasoning model behind the speech interface is based on the Belief Desire Intention (BDI) model for rational agents. Other important tools that were used to build the speech user interface are the Microsoft Speech API 5 and CLIPS.