
| title: | WebTrust: Agent platform for identifying trustworthy commercial websites | 
| author: | Wouter F. Stoutjesdijk | 
| published in: | August 2001 | 
| appeared as: | Master of Science thesis Delft University of Technology | 
| pages: | 97 | 
| Postscript (1.565 KB) | 

Abstract
The vast amount of information on the Internet drives the Information Age: we want to know 
more about more. Unfortunately, the Internet does not guarantee the quality of this information. 
It is posted by newspapers, scientific institutes, salesmen and individuals. All of these people 
have their own interests, their own cultural and political background and their own objective for 
posting this information. Therefore, when gathering information from the Internet we have to 
be careful about which of these sources to use: we only want the trusted ones. And because we 
want to gather as much information as possible, an automated way of 'harvesting' it was called 
for. This application should be able to gather trusted information from all over the Web and 
label its quality in the sense of trustworthiness.
This thesis presents the blueprint for such an application including a prototype the can indicate 
trust levels for commercial websites. The prototype is based on the way people assess trust on 
websites. This was investigated and formalised into a model. Every user of this prototype has 
his own agent that has learned what its user finds important in trust. The agent examines the 
site and returns the trust value the user would have given. When this user wants to have the 
trust opinion of a friend or an expert he can use his agent too. All the agents will negotiate with 
each other on the outcomes and supply the user with one uniform result. In this thesis tests have 
been performed on the quality of these agents and the way in which they should be trained.
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